FAQs
Got a question about Launezy? Find answers below or reach out via the app.
Getting Started
What is the best laundry app in India?
Launezy is one of the top-rated laundry apps in India, known for its ease of use, affordable pricing, and trusted partner shops.
How does Launezy work?
You can book laundry services through our app. Choose a nearby shop, schedule a pickup, and your clothes will be delivered fresh and clean.
Which areas do you currently serve?
We operate in Bengaluru including Marathahalli, Whitefield, Koramangala, Indira Nagar, Nagawara, Yelahanka, Bellandur, BTM Layout, and HSR Layout. More areas are being added soon.
Orders & Delivery
Can I get same-day laundry service?
In select areas of Bengaluru, Launezy offers express or same-day delivery for laundry orders. Look for "Express Delivery" when placing your order.
How do I track my laundry order?
After booking, you can track the status of your order in real-time through the Launezy app.
How long does laundry delivery take?
Most orders are delivered within 24-48 hours. Express delivery is also available in some areas.
What if I miss my scheduled pickup?
You can reschedule easily through the app or contact our support team for assistance.
Services & Features
Do laundry apps offer shoe cleaning?
Yes! Launezy provides professional shoe cleaning and polishing through select partners. You can book it like any other service on the app.
Do you offer ironing services?
Absolutely. You can select ironing as an add-on or a standalone service during checkout.
What types of garments can be dry cleaned?
Garments like suits, silk sarees, dresses, blazers, and delicate fabrics are suitable for dry cleaning.
Are there eco-friendly laundry options available?
Yes, we partner with shops that use biodegradable detergents and water-efficient machines.
Payments & Pricing
What payment methods do you accept?
We accept UPI, debit/credit cards, and net banking via the app. Cash on delivery is also available in select areas.
How much does dry cleaning cost?
Prices vary depending on the garment type. You can view pricing for each item in the app before placing your order.
Is there a minimum order value?
Yes, a minimum order value of ₹150 is required for pickup and delivery.
Account & Support
Can I schedule recurring pickups?
Yes, you can schedule weekly or bi-weekly pickups directly from the app under your subscription settings.
How do I cancel or edit my laundry booking?
You can edit or cancel a booking through the app as long as the pickup hasn’t been initiated. Simply go to your order history and select "Manage Order."
Do you offer discounts or referral bonuses?
Yes, you can refer friends and earn credits. We also offer seasonal discounts and promo codes.